Refunds

Customer not satisfied? With the refund feature you can return their money easily.

You can make a refund in your GoPay business account. Return a full amount or make a partial refund.

Full refund

When using a full refund you return the full amount to your customer. The customer receives their funds in 3 days after the refund was made.

Partial refund

When you can’t deliver some of the purchased items, make a partial refund and only return money for undelivered items. You won’t lose the rest of the payment.